FREE STANDARD SHIPPING ON ALL NZ & AU ORDERS | FLAT FEE ON INTERNATIONAL ORDERS

/ Manufacturing & Shipping

Customer order

• If the product is in stock, we proceed to delivery, otherwise;

• Ensure we are in a position to manufacture and fulfill the order (we have the capacity and componentry needed)

• Place the order with our supplier based in Xiamen, China

manufacturing

• The process begins by bringing the unidirectional carbon fiber sheets into the cutting table and cutting them into the different segments

• The shapes of fiber are then laid in the rim molds, protected, resin applied, forming the wheel preform

• The preform is then inserted in the mold, air will be vacuumed out of the preform and heat applied to the rim

• The rim is now formed and rests of resin are cleaned off

• Drilling is performed in two steps, allowing room for the nipple (outside hole) and spoke (inside hole) to enter

• The rim is wet-sanded to prepare the surface to apply the finish and decals (we aim at having rims in stock up until this point in production, so when there is an order we proceed straight to painting and assembly)

• Decals are applied and baked for a short period of time, then clear-coat is applied to the decals only (not the brake tracks) to protect them

• Rim is ready for assembly

• Spokes are inserted in the hubs

• They are then inserted in the wheel and attached to the nipples half way

• Lateral and radial movement is taken into account while balancing the tension on the spokes, this is called 'truing' the wheel (no side to side, up and down movement)

• The complete wheel is finally protected with airbags and shapes of cardboard, packaged and shipped to Auckland

SHIPPING

• Orders are air freighted to our base in Auckland

• They will be cleared from customs and delivered to us

DELIVERY

• Wheels are inspected to ensure there is no damage from the trip

• Then packaged in nscarbon boxing, added valve extenders and (optionally) quick release / thru axle

• The wheels are then sent to the customer, and a tracking number added to the order